Privacy Policy

Privacy Policy for Caffè Sansone di Massa Florinda

This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from https://caffesansone.it

PERSONAL DATA COLLECTION

When you visit the Site, we automatically collect certain information about your device, including browser data, IP address, time zone, and data from certain cookies installed on your device. Additionally, as you browse the Site, we collect specific information about the web pages and products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We will refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: These are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org
  • Log files: These track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: These are electronic files used to record data about how you browse the Site.
  • Google Analytics: We use Google Analytics to analyze user behavior and improve the site experience.
  • Meta Pixel (Facebook): We use the Meta pixel to track conversions and optimize advertising campaigns.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information about you, including your first and last name, billing address, shipping address, payment information (including credit card numbers, Apple Pay, PayPal, and cash on delivery), email address, and phone number. We refer to this data as "Order Information."

When we refer to "Personal Data" in this Privacy Policy, we are referring to both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL DATA?

We generally use the Order Information to fulfill any orders placed through the Site (which includes processing your payment information, arranging for shipping via GLS, SDA, and UPS couriers, and providing you with invoices and/or order confirmations). Additionally, we use the Order Information to:

  • Communicate with you regarding your order and shipping.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our coffee products, pods, and capsules, consistent with the preferences you have shared with us.
  • Improve service quality and shopping experience.
  • Send promotional communications about our artisanal coffee products.

We use the Device Information we collect (in particular, your IP address) to screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL DATA

We share your Personal Data with third-party companies that help us perform the activities described above:

  • Shopify: for our online store technology. More information: https://it.shopify.com/legal/privacy
  • Google Analytics: to analyze how the Site is used. More information: https://www.google.com/intl/it/policies/privacy/ - You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
  • Couriers (GLS, SDA, UPS): for shipping management and tracking.
  • Payment processors: to process credit card payments, Apple Pay, and other methods.

We may also share your Personal Data to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising here:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Microsoft Bing: https://about.ads.microsoft.com/it-it/risorse/informative/annunci-personalizzati

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal data we hold about you and to ask that your personal data be updated, corrected, or removed. If you would like to exercise this right, please contact us through the contact information below.

Furthermore, if you are a European resident, please note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States for processing via the Shopify platform.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records for the time necessary for tax and accounting obligations (10 years according to Italian law), unless and until you ask us to delete this information to the extent permitted by law.

MINORS

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16.

CHANGES

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We encourage you to check this page periodically for any updates.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: caffesansone@gmail.com
Address: Corso Vittorio Emanuele 610 - 8021- Napoli (NA), Italy
Data Controller: Caffè Sansone di Massa Florinda

Last updated: February 13, 2026